Hoop Education is committed to treating all applicants fairly and complies fully with the Disclosure and Barring Service (DBS) code of practice when assessing applicants for positions covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order.

Key Points:

• Fair Treatment: We do not discriminate against applicants based on a criminal record and will only request legally entitled information, adhering to DBS filtering rules.
• Equality Commitment: We are dedicated to equality, welcoming candidates from all backgrounds, including those with criminal records.
• Recruitment of Ex-Offenders: We have a written policy on the recruitment of ex-offenders, shared with all DBS applicants at the start of the process.
• Proportional Checks: DBS checks are only submitted after a thorough risk assessment confirms their relevance to the position.
• Open Discussions: We ensure an open discussion about any offences or relevant matters during interviews.
• Training: All staff involved in recruitment are trained to assess offences appropriately and understand the relevant legislation.
• Clear Communication: Candidates are required to notify Hoop Education of any investigations or prosecutions occurring after their application.

For full policy details, please download the policy document below.

Hoop Education is committed to providing high-quality service to both candidates and clients. We strive to handle all inquiries, whether complaints or compliments, efficiently and professionally. This Safeguarding & Prevent Policy reflects our commitment to protecting children, young people, and vulnerable adults, in line with "Keeping Children Safe in Education (DfE, 2016)."

Our key goals are to:

• Prevent harm through clear safeguarding procedures.
• Ensure staff are trained to identify and address abuse, exploitation, and radicalization.
• Set high standards for protecting those under our care.

For complaints, we offer a structured process:

1. Informal Resolution: Speak to a Hoop Education team member to address concerns immediately.
2. Formal Process: Written complaints are reviewed and acknowledged within 3 days, with a resolution sought within 14 days. All actions and outcomes are documented.

Code of Conduct & Disciplinary Procedures

Our Disciplinary Procedure is designed to maintain high standards of conduct and address issues fairly. Misconduct is handled through a formal appraisal process, where candidates can provide their perspective. Investigations are thorough but sensitive, with confidentiality prioritised.

Health & Safety

We prioritise the safety and welfare of all candidates and service users. Candidates must familiarise themselves with each provider's health and safety policies before beginning assignments.

Safeguarding & Protection

Hoop Education ensures all candidates have up-to-date safeguarding training. If an allegation arises, we follow a clear procedure:

1. Written statements are collected from clients and candidates.
2. Guidance is sought from the LEA Safeguarding Officer.
3. Depending on the outcome, a referral may be made to relevant authorities (EWC, DBS).

We act swiftly to protect both the child and the candidate, adhering to all safeguarding protocols.

Full Policy Access

For more detailed information on our policies and procedures, including safeguarding practices, please download the full policy document here:

At Hoop Recruitment, we are dedicated to promoting a diverse, inclusive, and respectful workplace. We believe that embracing diversity not only enriches our culture but also drives innovation and success. Our Equal Opportunities Policy ensures that all individuals—regardless of race, gender, age, disability, sexual orientation, or any other characteristic—are treated fairly and without discrimination.

Key Aspects of Our Policy:

• Commitment to Equality – Ensuring fair treatment for everyone, including employees, applicants, clients, and partners.
• No Discrimination – Prohibition of all forms of discrimination, harassment, and victimisation in the workplace as outlined in the Equality Act 2010.
• Recruitment and Selection – Our recruitment processes are designed to be fair, transparent, and free from bias, focusing on merit and job-related criteria.
• Training and Development – Continuous education on equality, diversity, and inclusion, ensuring that all employees have access to growth opportunities.
• Disability Support – Commitment to reasonable adjustments and creating accessible work environments for employees with disabilities.
• Monitoring and Improvement – Regular reviews of policies and practices to foster an inclusive environment for all.

This policy applies to all aspects of employment and sets out the practices we follow to eliminate discrimination and promote equality within the company.

Download the Full Policy To learn more about our commitment to equality, diversity, and inclusion, you can download the full Equal Opportunities Policy document below:

At Hoop Recruitment, we take pride in maintaining the highest standards of professionalism and ethics in our recruitment services. Our Code of Professional Practice is based on the principles set by the Recruitment and Employment Confederation (REC) and serves as a guide for how we engage with both clients and candidates.

Key Points Covered in Our Code:

• Respect for Laws – Full compliance with relevant legislation and statutory requirements.

• Honesty and Transparency – Transparent communication with clients and candidates, ensuring trust in every interaction.

• Work Relationships – Fair treatment of candidates and respect for existing employment relationships.

• Diversity and Inclusion – A commitment to promoting equal opportunities and preventing discrimination.

• Health and Safety – Ensuring a safe working environment through risk assessments and open communication with candidates.

• Professional Knowledge – Continuous professional development and compliance with best recruitment practices.

• Certainty of Engagement – Clear communication on job roles, responsibilities, and conditions.

• Complaints and Compliance – A transparent grievance process, ensuring all concerns are handled professionally.

This policy ensures that Hoop Recruitment operates with integrity and respects the rights of all individuals involved in the recruitment process. We are dedicated to promoting transparency, fairness, and safety in all aspects of our work, in line with REC’s guidelines.

Download the Full Policy For a detailed breakdown of our Code of Professional Practice, you can download the full policy document below: